Cancellation policy of the
Van der Valk Hotel Berlin Brandenburg Ltd.

Cancellation deadlines for conferences and banquet events:
Free cancellation of the entire or partial booking is possible for:

• Groups up to 30 people - up to 30 Tage before the start of the event

• Groups up to 50 people - up to 45 Tage before the start of the event

• Groups of up to 100 people - up to 60 days before the start of the event

• Groups of 101 people - up to 90 Tage before event start

For short-notice individual or full cancellations, the following fees will be charged:

• 25 % of the conference value until 21 days before the start of the event

• 50  % of the conference value until 14 Tage before the start of the event

• 75  % of the conference value up to 7 Tage before the start of the event

• 100 % of the conference value from 6 days before the start of the event

The conference value is defined based on the total value of the conference or banquet event (booked packages and individual services at the time of signing the contract).

Overrun flat fee for conferences and banquet events:
If the room is used beyond the agreed time, we charge a fee of €1.00 per m² of the room size, at least €200.00, per commenced hour, starting from 30 minutes of overrun.

Free cancellation for rooms is possible until:

• 1 room until 18.00 Uhr on the day of arrival

• 2-5 rooms up to 2 Tage before arrival

• 6-10 rooms up to 5 days before arrival

• 11-20 rooms up to 15 Tage vor Anreise

• 21-30 rooms up to 30 Tage before arrival

• 31-50 rooms up to 90 days before arrival

• 51-100 rooms up to 120 Tage vor Anreise

• From 101 rooms up to 180 days before arrival

For call-off contingents as well as for bookings during trade fair dates, individually agreed terms apply, depending on the size of the contingent.